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Order Status and Tracking

Thanks for your order! We update your order's status through email notifications. You may also use the form below to quickly check an order's status - any tracking info will be listed under "Order Updates."

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

For more details about your order or account please visit or login in below:

My Account

My Account

Winter Weather Notice:

Our sales office and customer service teams may be disrupted on January 9th, 2025 due to a Severe Winter Weather advisory in their area. We apologize for any potential delays or disruptions this may pose to you and we appreciate your patience during this event.

 

In the meantime, please feel free to reach out to us for any quotes, questions, or concerns and we will do our best to respond in a timely manner – orders will still be processed normally.

Thanks!

Holiday Hours of Operation:

Our warehouses will be closed 12/24/2024-01/01/2025:

Our Sales Office will remain open with limited hours during this time and will continue to process orders – all shipments will resume on 01/02/2025 – feel free to purchase from our shop or contact us for quotes as usual.

*FYI: If you’ve placed an order with us before 12/24/2024, we are currently experiencing delays in manufacturing/shipping and are working hard to provide updates and complete fulfilment as quickly as possible – we thank you for your business and your patience*

Happy Holidays from IMEX!!!